Contact information
hadow Realm TCG – Contact Information
Last updated: May 2026
Thank you for visiting Shadow Realm TCG! We are a UK-based online specialist in trading card games and collectibles.
How to Contact Us
Email (Primary Contact)
help@shadowrealmtcg.com
We aim to respond to all enquiries within 1–2 business days (Monday–Friday, excluding UK public holidays).
Postal Address
Shadow Realm TCG
124 City Road
London
EC1V 2NX
United Kingdom
What We Can Help With
• Order enquiries and tracking
• Returns and refunds
• Product availability and pre-orders
• Shipping questions
• General customer support
• Feedback or suggestions
Important Notes
• For the fastest response, please include your order number in the subject line when contacting us about a specific purchase.
• We do not currently offer phone support or live chat.
• For postal correspondence, please use the address above.
• For urgent shipping or returns matters, we recommend checking your order status directly in your account first.
You can also reach us through the Contact form on our website if available.
We look forward to assisting you